Contact us – we’ll be happy to help

Would you like to book a hotel room? Do you have any questions about our hotel rooms? Would you like to reserve a table for a group of people for our breakfast buffet? 

Simply call us on

+49-4362-503 88 22

or use the online form.You can rech us from monday-sunday 7:00 am–7:00 pm.

You can send us an email 24 hours a day:

In case of an "emergency" we are daily reaching by phone to 10:00 pm:

+49-1516-568 13 40


schwartz touristik gmbH & co. kg
Hotel Stadt Hamburg
Hafenstraße 17
23774 Heiligenhafen, Germany


If you prefer to go self-catering in your own apartment/holiday flat, our Ostseeresidenz apartment hotel in Heiligenhafen offers all the comforts of home. For an extra charge you can enjoy breakfast at Café Schwartz, which is located within the same building.

For further information, visit