Service at Hotel Stadt Hamburg:
Attentive and friendly service is a matter of honor for our team. It is our aim to fulfill your needs and wishes at best possible.
Should you have suggestions for improvement, wishes we could not fulfill, please get in touch with us, this is the only way to take care of any matter.
We are also qualified through „Service Qualität Deutschland“ which guarantees quality and the realibility of our goals. (until 2022)
Hotel Stadt Hamburg in Heiligenhafen–3 stars-
The standard hotel classification according to stars as well as the description gives an indication of the hotel standard. Since 2013, directly after reopening we were delighted that our german hotel association -called DEHOGA- classified us with 3 stars. 3 stars are rated as a high quality accomodation.
This standard is our daily goal and aim to fulfill.
Hospitality at Hotel Stadt Hamburg: breakfast at its best
The perfect start into the day !
The smell of freshly brewed coffee leads you to the most important room of the day , our cosy breakfast restaurant which invites you to linger and enjoy a cosy morning.
Our well known breakfast is served daily from 7 am until 11 am, offering a variety of whole foods and a feel good atmosphere with friendly and attentive service.
For our guests who are allergic or need special components please get in contact with us. In general we always have some vegan products at hand, we are more than happy to assist with further options/wishes for your breakfast experience.